BT today suffered a national outage of its broadband services days after its acquisition of mobile network EE.
It begun treading on social networks with customers complaining of the outage with website monitors reporting parts of London, Scotland, Birmingham and Sheffield being affected.
The telecommunications company confirmed that there had been issues but were mostly resolved, however evidence suggests that it wasn’t the result of a hack.
“Large numbers of customers have been experiencing temporary issues with their broadband services this afternoon. Customers can still receive and make calls as normal,” it said in a statement.
“We’ve been working hard to fix the issue and are glad to report that nearly every customer affected is now reconnected, approximately two hours after the problem started.
It did not give details of what may have caused the issue but said: “There is no evidence at this stage to suggest that we were subject to a malicious attack.”
